Government of Manitoba
Find out how Manitoba doubled vaccine supersite clinic throughput in under 8 weeks!
DESCRIPTION :
Learn how Manitoba became a national leader in the Covid-19 vaccine rollout. Using Lean principles, Manitoba doubled vaccine supersite clinic throughput in under 8 weeks, and improved operational performance by implementing over 20 Kaizens. Hear how revamping the traditional clinic delivery model to an assembly line approach, inspired by the ‘Hockey Hub’ model piloted in Ontario, allowed the Vaccine Implementation Task Force team to divide the work into a number of small, repeatable tasks and how balancing the work throughout the entire process to the ‘pace of the Immunizer’ and creating flow was the key to success.
PRESENTER:
Brent Timmerman, Former Assistant Deputy Minister, Department of Labour, Consumer Protection and Government Services
Brent Timmerman is Vice-President of Operations at MacDon Industries and until recently Assistant Deputy Minister of Capital Projects Planning and Delivery within the department of Labour, Consumer Protection, and Government Services. From December 2020 to August 2021, Brent served on the Manitoba Vaccine Implementation Task Force as the Lean Continuous Improvement Lead. Brent has 15 years in the aerospace industry and has spent the past 10 years with the Government of Manitoba in different leadership roles. Brent is known throughout government for deploying a leadership and employee engagement strategy to create a culture of improvement and operational excellence. Brent is the author of ‘Starting Lean from Scratch: A Senior Leader’s Guide to Beginning and Steering an Organizational Culture Change for Continuous Improvement’ (published in 2019) and Lean Black Belt certified through Lean Sensei International.
CO-PRESENTER:
Vanessa Van Helden, Senior Policy Analyst, Dept of Labour, Consumer Protection and Government Services
Vanessa is a Senior Policy Analyst with the department of Labour, Consumer Protection and Government Services and has worked for the Government of Manitoba for over 13 years in a variety of operational, policy and strategic/process improvement roles. Vanessa served on the Vaccine Implementation Task Force as the deputy Lean Continuous Improvement Lead. She holds a psychology degree and is passionate about understanding human behavior as it relates to innovation and culture change/change management. Vanessa has held the role of government ‘Transformation Champion’ over the past five years, and has led and facilitated numerous innovation and strategic planning sessions, as well as training, mentorship and coaching to other civil servants.
Rating: Intermediate
