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Training Within Industry (TWI)

Canadian Manufacturers and Exporters
The Missing Link to LEAN


In the Toyota Way Fieldbook, Jeffrey Liker and David Meier state, "The Toyota Method for training is tried and true, and they have used it (Training Within Industry-TWI) for over 50 years". Learn and experience the TWI method of training that was created in the US in the 1940's and why it is still used at Toyota to train people in the Toyota Production System to consistently produce the highest quality vehicles in the world.  An overview of Job Relations (JR), Job Instruction (JI) and Job Methods (JM) programs will demonstrate how this training contributes to the creation of a positive, collaborative work environment.  You will learn how operators can be trained to do a job safely, correctly and conscientiously in a quick time frame and why TWI has been the cornerstone for standardized work and continuous improvement at Toyota since 1951.



Brett Hiscock, National TWI Champion and LEAN Facilitator

Brett Hiscock is the National TWI Champion and LEAN Facilitator with Canadian Manufacturers & Exporters.  Prior to joining CME in 2011, Brett spent 20 years in Operations management roles, including Production Manager for an international furniture company and Operations Manager for a company that manufactures custom therapeutic devices.  Brett is a Certified TWI Instructor and LEAN Master Black Belt. Over the past 5 years Brett has helped more than 20 companies start their TWI journey.

Rating: Beginner, Intermediate, Advanced


Earlier Event: June 4
Hoshin Kanri
Later Event: June 4
AME People-Centric Leadership 101