Applying LEAN Principles in the service sector
ImagineAbility Inc. (formerly Versatech Industries Ltd.) is a non-profit day service organization that provides a work environment, as well as job and recreational opportunities for people living with an intellectual disability. They also supply the business community with packaging and assembly services. The vision of the organization is that all individual are valued, accepted and can realize their potential. On this tour you will see examples of mistake proofing, visual management, Kanban and one-piece-flow. You will also hear how daily huddles ‘hive’ the people they support to improve processes through their suggestions.