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Our Journey from Paper to Electronic

The Property Registry
How a VSM kaizen had a profound impact on shaping the future of our organization


The Property Registry is privately-owned and operated by Teranet Manitoba LP and is a service provider to the Province of Manitoba, providing certification of titles to land and maintenance of land and survey records. In the past two years, The Property Registry has undergone its largest transformation in 133 years: evolving from a paper-dependent processing system to an organization that now leverages world-class technology to electronically-process documentation amongst six different offices. In this presentation, you will hear how it all started and how collaboration, lean thinking, project management and software development supported this transformation and changed the way we work!


John Chaput, Operations Manager

John Chaput is Operations Manager at The Property Registry, where he oversees operations and operational improvements across six Manitoba offices, placing a heavy emphasis on using lean principles to help guide through operational and technology changes. He previously worked as the General Manager at Valmar Airflo, at CME as Lean Facilitator and at Westeel as Business Redesign Manager. He holds Lean Master Blackbelt and Lean Supply Chain certifications from Georgia Tech.

Rating: Beginner, Intermediate, Advanced