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Cops and Kaizens II

Winnipeg Police Service
Expanding the Investigation into Waste


This presentation focuses on the expansion of LEAN in the Winnipeg Police Service and how it has increased employee engagement and enhanced service delivery.  Hear examples from across the organization, how customized LEAN application in administrative, mechanical and investigative value streams is building organizational buy-in, how police vehicles are repaired quicker and at less cost, how crime scene management has been improved and how court disposition data entry cycle time has been reduced by eighty percent.


Chris Puhach, Inspector, Duty Office

Chris Puhach is a 22 year veteran of the WPS and a Divisional Commander, currently assigned to the Duty Office. Chris has had a diverse career, working in all branches of the organization from Uniform and Investigative Operations to Support Services. Chris is LEAN Black Belt certified and most notably, for the past seven years, has been leading members of the WPS on a LEAN journey and cultural shift towards continuous improvement.


Richard Puttenham, Research Analyst, Organizational Development

Richard Puttenham, MSc, BSc, is a certified Law Enforcement Planner and certified LEAN Greenbelt. Richard has been a Research Analyst with the WPS for over 17 years, responsible for policy and procedure development and a founding member of the WPS Continuous Improvement Team.


Lee Trakalo, Supervisor, Vehicle Services Unit

Lee Trakalo is a 17 year member of the WPS and the supervisor of Vehicle Services.  Lee has worked in the automotive trade for 24 years and is now responsible for the maintenance, acquisition and deployment of the police vehicle fleet.


Jimmy Anis, Staff Sergeant, Forensic Services Unit

Jimmy Anis is a 22 year member of the WPS and the Staff Sergeant of the Forensic Identification Section. Jimmy has over 15 years of experience dealing with fingerprints and crime scene investigations and is now responsible for the day-to-day operations of the Identification Section.  

Rating: Intermediate

Earlier Event: June 6
Hillbilly LEAN 2.0